Last updated: August 4, 2025

This Privacy Policy describes how Ocylr ("Ocylr," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our services, shop at Ocylr.com (the "Website"), or otherwise communicate with us regarding the Website (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a Website visitor, or another individual whose information we collect under this Privacy Policy. Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we have collected your personal information from various sources over the past 12 months, as detailed below. The information we collect and use depends on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our website and how you use our Services. When we use the term "personal information," we mean information that can identify, relate to, describe, or be associated with you.

Information We Collect Directly from You

The information you submit directly to us through our Services may include:

• Contact information, including your name, address, phone number, and email address.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information, including your username, password, security questions, and other information used for account security purposes.
• Purchase information, including items you viewed, added to your shopping cart, saved to your account, or purchased.
• Saved product reviews/recommendations.
• Customer support information, including information you choose to include in your communications with us, such as when sending messages through the Services.
• Certain features of the Services may require you to provide certain personal information directly to us. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our website and your account, including device information, browser information, your network connection information, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies that support our website and Services.
• Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your order, and provide you with the products or services you requested, thereby fulfilling our contract with you.
• When you visit our website, open or click on an email we send you, or interact with our services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies (such as pixels, web beacons, third-party libraries, and cookies).

Any information we obtain from third parties will be processed in accordance with this Privacy Policy.

How We Use Your Personal Information

• Providing Products and Services. We use your personal information to provide you with services and to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipments, facilitating any returns and exchanges, and other features and functionality related to your account.
• Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email and displaying advertisements for our products or services to you. This may include using your personal information to better tailor our services and advertisements on our website and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate, or respond to potentially fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account information secure. We strongly recommend that you do not share your username, password, or other access information with anyone. If you believe your account has been compromised, please contact us immediately.
• Communicating with you and improving the Services. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest so that we can respond to your needs promptly and provide you with effective service.

Cookies

Like many websites, we use cookies on our website. We may allow third parties and service providers to use cookies on our website to better customize our services, products, and advertising on our website and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to remove or reject cookies using your browser controls. Please note that removing or blocking cookies may negatively impact your user experience and may cause parts of the Services (including certain features and functionality) to not function properly or become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties (such as our advertising partners).

Our website also recognizes Global Privacy Control (GPC) signals, which allow you to opt-out of certain uses or disclosures of your information. If you inform us of your preference through GPC, we will treat that signal as a valid request to opt out of the sharing/targeted advertising on the relevant browser or device. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Aside from Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

How We Disclose Personal Information

In some cases, Ocylr may disclose your personal information to third parties for contract performance, legitimate interests, or other purposes as described in this Privacy Policy. Specific circumstances include:

• Service Provision: We may share information with vendors or third parties that provide services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, and order fulfillment and logistics.
• Business and Marketing Collaboration: We may share information with business and marketing partners to provide you with relevant services and personalized advertising. These partners will use your information in accordance with their respective privacy policies.
• Disclosures with Your Consent: When you explicitly direct, request, or consent to our disclosure of information, such as for sending you products, using social media widgets, or login integrations, we will share information to the extent authorized by you.
• Sharing within our group of companies or subsidiaries: We may share your information within our group or with affiliated companies for legitimate business purposes and daily operations.
• Legal Obligations and Rights Protection: We may disclose personal information in the context of mergers, acquisitions, bankruptcy, or other business transactions, or to comply with legal obligations (such as subpoenas and search warrants), enforce our Terms of Service, and protect the rights of Ocylr, our users, or third parties.

Categories of Personal Information We Disclose

In the past 12 months, we have disclosed personal information including: identifiers (such as name, contact information, order information, and account information), commercial information (such as purchase history and customer support information), internet or network usage data (such as browsing behavior and usage habits), and geolocation information (determined by IP address or other technologies).

This disclosure primarily includes: vendors and third parties who provide services to us (such as internet service providers, payment processors, logistics partners, customer support and data analytics providers), business and marketing partners, and our group of companies or subsidiaries.

We will not use or disclose sensitive personal information to infer characteristics about you without your consent.

Disclosure for Advertising and Marketing

With your consent, we may share personal information for advertising and marketing purposes. In the past 12 months, the personal information we have shared for advertising and marketing purposes includes: identifiers (such as name, email address, and phone number), commercial information (such as purchase history), and usage data. This information is primarily shared with business and marketing partners for personalized marketing and targeted advertising.

User-Generated Content

The Service may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of ​​the Service, that content becomes public and accessible to anyone.

We cannot control who has access to the information you choose to provide to others, nor can we ensure that parties with access to such information will respect your privacy or protect its security. We are not responsible for the privacy or security of any information you disclose, or the accuracy, use, or misuse of any information you disclose or receive from third parties.

Third-Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you click on a link to a website that is not owned or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness, or reliability of the information on such websites. Information you provide in public or semi-public spaces (including information you share on third-party social networking platforms) may also be viewed by other users of the Services and/or users of those third-party platforms, and neither we nor the third parties can restrict the use of such information. Our inclusion of such links does not in itself imply an endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed on the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from any children. If you are a parent or guardian of a child who has provided us with personal information, you may request that that information be deleted by contacting us using the contact information listed below.

As of the effective date of this Privacy Policy, we have no actual knowledge that we have "shared" or "sold" (as such terms are defined in applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Furthermore, any information you send to us may be subject to security risks during transmission. We recommend that you do not use unsecured channels to transmit sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Under Hong Kong law, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute and may only apply in specific circumstances, and in certain circumstances, we may deny your request as permitted by law.

• Right to Access/Information: You have the right to request access to the personal information we hold about you, including details about how we use and share your information.
• Right to Deletion: You have the right to request that we delete the personal information we hold about you.
• Right to Correction: You have the right to request that we correct inaccurate personal information we hold about you.
• Right to Portability: Under certain circumstances and with certain exceptions, you have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party.
• Right to Opt Out of the Sale, Sharing, or Targeted Advertising: You have the right to ask us not to "sell" or "share" your personal information, or to opt out of our processing of your personal information for "targeted advertising" purposes as defined under applicable privacy laws. Please note that if you have enabled the Global Privacy Control opt-out preference signal when you visit our website, we will automatically treat this as a request to opt out of the sale or sharing of information for the device and browser you use to access this website, depending on your location.
• Restriction of Processing: You may have the right to ask us to stop or restrict our processing of your personal information.
• Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
• Appeal: If we refuse to process your request, you have the right to appeal our decision. You can do so by replying directly to our notice of refusal.
• Manage Communication Preferences: We may send you promotional emails. You can opt out of receiving these at any time by using the unsubscribe option displayed in the emails we send you. Even if you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise any of these rights at the locations indicated on our website or by contacting us using the contact information provided below.

We will not discriminate against you for exercising any of these rights. Before substantively responding to your request, we may need to collect information from you to verify your identity, such as your email address or account information. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you authorize them to act on your behalf, and we may require you to verify your identity directly with us. We will respond to your request promptly, as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the contact information provided below.

International Users

Please note that we may transfer, store, and process your personal information outside of Hong Kong. Your personal information may also be processed by employees and third-party service providers and partners in these countries.

If we transfer your personal information out of Hong Kong, we will rely on recognized transfer mechanisms, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at support@ocylr.com.